Target Return Policy – On The Mark!

You like details? The Target return policy has them, but basically most items that are still in new condition and returned within 90 days will receive a refund or exchange. Items bought from Target.com will have 90 days from the day the item was invoiced.

If you’ve ordered something from Target.com the invoicing happens when your item is made ready for pickup or is shipped. Some items have modified return policies, so please read the receipts, packing slips, and statements, in addition to the item description.

Items that are opened or damaged may be denied a refund or exchange.

Target Return Policy exceptions

If a receipt is not available, returns and exchanges may be restricted.

• If you are not happy with your purchase from a Target owned brand, return it along with the receipt within one year to receive a refund.
• When purchasing items with a Target RedCard you’ll receive an extra 30 days to return items purchased. For more details visit target.com/RedCard.
• Target has modified return policies for holiday and limited collections.
• Certain items must be returned or exchanged back to the areas they were purchased.  These areas include: Starbucks, Target Tech, Optical, and the Pharmacy.
• Target does not accept international returns or exchanges, including online purchases.

Target does not allow the following items to be returned:

• Digital downloads or personalized items
• Breast pumps that have been opened or unsealed
• Collectibles such as sports cards, special edition of Barbie dolls, porcelain dolls, action figures and die-cast cars that are either defective or opened.
• Gift cards, prepaid cards and Target GiftCards can not be returned or turned into cash or credit – this includes Target GiftCards, Visa®, Mastercard®, and American Express® Gift Card.

Target allows the following items for exchange if opened:

• Airbeds
• Music
• Movies
• Video games and other software

*Note: Movies and music are also allowed to be exchanged if opened. Video game and other software can be exchanged if exchanging for either the same title or for a different gaming system. 

Items that are eligible for shorter timeframe for returns and exchanges:

• 30 day return policy for electronics and entertainment items excluding Apple® products
• All Apple products have 15 days to be returned or exchanged. This policy excludes mobile phones.
• If you purchase a mobile phone in-store or online and opt to have it delivered to your home, you have 14 days to return or exchange it.

Additional fees may apply when returning mobile phones:

• If you return or exchange your phone, you may be subject to early termination fees per the carrier contract. You will need to go to a Target store and seek assistance from a Target Tech Rep in order to either return it or exchange it.
• When you return a phone, there might be a $35 restocking fee and this fee may also incur additional taxes in certain states. There is no charge when the phone is not opened.

Target Plus Partner’s Return Policy

Items purchased from a Target Plus Partner that are still in new condition will be refunded if returned within 90 days. For items bought from Target.com, the 90 day window starts when the item(s) is invoiced. Items purchased from any Plus Partner have to be returned to Target via mail or to the store. Damaged or opened items may be denied a refund. 

How to return items purchased from a Target store

To return items at a Target store go to the Guest Services section and a team member will help you process your return. In addition to the item that you’ll be returning also include one of the following items:

• Valid receipt
• Return barcode
• Payment method used to purchase your item
• If you don’t have any of the items above a Target Team Member could attempt to do a receipt lookup for you.

The return must comply with Target’s Return Policy

How to return an item that was bought from Target.com’s website

First, your return must comply with Target’s return policy.

Return in-store: You may replace or return the item in store if you bring it and an ID with you to Guest Services. In addition to the item being returning you must also bring one of the following items:

• Valid receipt
• Return barcode (You should be able to see the return barcode when your order has left the warehouse, delivered by a Shipt shopper or picked up).
• The payment method used to purchase the item (If you don’t have any of the items in this list the store could attempt to do a receipt lookup for you).

Starting a return online: Target offers a way for you to start processing returns and replacements online or through the Target app. Follow the steps below to get started:

1. Access your account via Target.com or the Target app.
2. Select “Online” from a toggle at the top of the page to view your order(s).
3. Your item will be listed under “Purchases” if using the Target app, and under “Orders” if using Target.com website.
4. Now, choose either:
   • Return option (choose this option if you are returning your item directly to the store or sending back via mail).
   • Fix an issue (choose this option if you need help with missing or damaged items).
5. Click through the prompts to finish your refund/replacement request, or access your return barcode to use for returning items to the store.
   • Replacement requests are subject to item availability and are treated as an equal exchange. Customers requesting a replacement will not incur additional charges. Replacement requests started online will be cancelled if returned to the store.
   • Refunds are issued back to the payment method used for the original purchase. Items purchased with PayPal will be issued a refund to a Target GiftCard, and instructions will be provided to you on what to do with your item(s).
   • If you need to return your order via mail, Target will give you a free return shipping label and email the instructions to you. This information can be found on your order details’ page. Make sure to include the following: item(s) purchased, the packaging the item(s) came in, and also any accessories. If you return the wrong item and we’ve already refunded you, Target could possibly recharge you for the original purchase amount. So, make sure to return the correct item(s)! Place and secure the return label on the exterior of the package. Mail your package back. We recommend using an authorized UPS location. You can find a location here: http://ups.com/dropoff. If you are returning a product back to a store make sure to bring the return barcode as well. Give the barcode to a team member at Guest Services and she or he will get your return started.

FAQ’s

Can I return beauty products I have had opened?

A majority of beauty related products can be returned within 90 days along with the purchase receipt. This policy also includes beauty products that have been opened. If a Target RedCard was used for the purchase you’ll have up to 120 days to return your beauty products.

What is Target’s return policy for breast pumps?

Breast Pump Brand	Phone Number	Email Address
Baby Buddha	1-201-500-9745	support@babybuddhaproducts.com
Dr. Browns	1-833-244-7675	breastpumpsupport@handi-craft.com
Elvie	1-929-239-3212	questions@elvie.com
Evenflo	1-855-334-2229	support@evenflofeeding.com
Haakaa	1-262-242-1624	service@haakaausa.com
Lansinoh	1-800-292-4794	customerservice@lansinoh.com
Medela	1-800-435-8316	customer.service@medela.com
Spectra	1-855-405-0993	warranty@spectrababyusa.com
Willow	1-888-345-5633	care@onewillow.com

Can a Target GiftCard be returned?

Target GiftCards can’t be returned for purchases made on or after October 1, 2020. Additionally, GiftCards cannot be redeemed for cash or credit except where required by law. You can’t redeem your Target gift card for cash or credit. Physical cards that are unused can be returned to any Target store.

How will I get my refund?

Payment Process: Typically, a refund will be returned to the original form of payment. However, if you used a variety of payment methods, it can return all refunds to the different forms of money used. If you don’t have the original receipt or return barcode, you may get a merch card as an alternative to a refund to your original method of payment. If you purchase an item online using either PayPal or a Target GiftCard, that is eligible for a return, and you are issued a refund, you may receive the refund on a new Target GiftCard. 

If you have lost the card your refund is going back to, you will have to contact your card issuer for information about your refund.

Timeframe: Refunds going back to a Target RedCard usually take up to 2 days after approval to be processed. Target typically processes refunds back to third party card companies within 5 days after the refund has been approved. When you return an item to our Online Return Center it needs to be inspected first and then process the return. So, once the Online Return Center gets a returned item it can take an average of 7-10 additional business days before it gets approved for a refund.

Refund Option Methods

*Note: Returns that are processed in the store are allowed a different refund option depending on the original purchase method

Original Purchase	Refund Options
Cash	Cash Credit to RedCard™ Target GiftCard
Check	Merchandise return card will be used for checks that haven’t cleared. Cash if return is made 10 days after date of purchase.
Debit Card	Credit to debit card
PayPal	Cash issued for in-store returns. Target eGiftCard issued for mail-in returns.
RedCard: Target Credit Card™ or Target™ Mastercard®	Credit to RedCard™ Target GiftCard
Target Debit Card™	Target Debit Card™ Target GiftCard
Target GiftCard	Target GiftCard
Third-party Credit Card: American Express®, Visa®, Mastercard®, Discover®	Credit to third-party credit card Target GiftCard
Third-party Gift Card: American Express Gift Card, Simon’s Gift Card	Reloaded onto gift card Cash Target GiftCard

How to return items received through a Gift Registry

Most items received as a registry gift are eligible to be returned for up to 1 year from the date of the event. The items need to be new and unopened and you can use your return barcode at your local Target store.

To get your registry barcode use the following steps:

1. Go to you Target account.
2. Select the “Registry” page and choose your registry.
3. Go to the “Offers & Benefits” section of your registry homepage.
4. Click “Start a Return”.Choose a store.
5. The barcode generated is only valid at the location chosen and for the date it was created on.

The Target policy for refunds is different for items purchased from the registry and those bought from the shopping list. Refunds for registry purchases will be issued in the form of a Target Gift Card, while merchandise return cards can be used to return items not paid for through the registry.

How do I receive a refund for purchases made using a Visa®, Mastercard® or American Express® Gift Card?

Items purchased using a Visa, Mastercard, or American Express Gift Card will be issued credits back to the original value of the card, and the credit should show on the card within 7 to 10 days.

How to return or exchange an item without a receipt?

Target offers different options when returning items, and try their best to make sure you have proof of purchase for your items.

Target customers can access their return barcodes and receipts through their Target accounts, either if they have made an order online or if they have paid in store with a card associated to their Target account.

If you need help locating your order, please go to the email confirmation and look for the barcode. You can also check Target accounts and the Target app for any barcodes related to a purchase.

Bring the item and payment method used to Guest Services within the return window allowed for that item, and a team member will try to find the receipt for the store and online purchases as well. A team member at Guest Services can locate purchase receipts for the listed payment methods below:

• Target RedCard™ (Target Debit Card™, Target Credit Card™, Target™ Mastercard®)
• Third-party Visa®, Mastercard®, American Express®, and Discover® credit cards

If you are without the receipt(s), barcodes or packing slips, you may be refunded with a merchandise return card.

When you return a Target Plus Partner purchase, you’ll need to provide the proof of purchase. Target Plus Partners receipts are emailed when the order is shipped, and also when the order is delivered. Receipts are also available by accessing your order details page and can be printed. Digital barcode can be accessed in your Target account and Target app.

How to return an item received as a gift

Items received as a gift can be returned to a Target store using a receipt or packing slip. A refund will be issued to a Target GiftCard. If a merchandise return card was used to pay for any portion of the sales transaction, that portion of the refund will be credited back to the merchandise return card. In store returns using a gift receipt need to wait until the next day to return the gift. You may still receive a merchandise return card in store if you don’t have either the gift receipt or packing slip.

Items purchased from Target.com can also be returned by mail with the packing slip or gift receipt. Contact Target Guest Services at 800-591-3869 if you wish to return your gift by mail. If you don’t have your gift’s packing slip contact Target’s Guest Services for further assistance in processing your return.

Target Plus Partners’ returns require you to present either the receipt or original payment method to look up the receipt. Target Plus Partners’ receipts are emailed when the order is shipped, and also when the order is delivered. Receipts can be found and printed from the order details page. Items purchased from our Partners can be returned to a Target store or mailed.  Our Partners’ gift returns will be refunded using a physical or electronic Target GiftCard sent via mail or email. 

How are large items returned to Target?

Most large items can be returned to a Target store for a refund without a stocking fee. Large furniture or electronics might be eligible for return pickup.  Contact Target.com Guest Services at 800-591-3869 to find out if you’re eligible for this return pickup service.

Items slated for return need to be disassembled, put back into packaging and brought back to the same point of deliver for the carrier to pick up. Return pickups operate during the carrier’s normal business hours with an eight hour pickup window. Be sure to include the item’s packing slip to expedite your refund. You can still return your item to our return center if you don’t have your packing slip. The return pickup service is only available for large and heavy items exceeding a weight of 150 pounds.

Unless you selected To-the-Door delivery, a signature by a person who is at least 18 years of age will be required to receive the package.

Will I get a refund for an item purchased as part of a BOGO promotion?

Buy One Get One (BOGO) promotion purchase refunds are based on the lowest priced item, then applied to each item proportionately. Returning any of the items means your refund will be reduced to the discounted amount for each item.

For example: BOGO: The first item is $60 and the second item is $40. The $60 item will be discounted by $24 and the $40 item will be discounted by $16, which equals to a total discount of $40. If either item is returned, the return value will be equal to the original purchase price reduced by its prorated discount.